RECORD UNION - USER PRIVACY POLICY


INTRODUCTION

Below you can find our Privacy Policy in which we explain our commitments to data protection and terms and regulations in which we may use and store any data relating to you and your usage of our services. We fully respect your security and privacy when using our services and we take this matter very seriously. We are fully compliant with GDPR (The EU General Data Protection Regulation) and so are potential partners we may work with from time to time.

Please read the privacy policy carefully. If you have any questions regarding the policy, send us an email at info@recordunion.com.

Our services are operated by Record Union AB, a company based in Sweden with registered address Pryssgränd 12, 118 20 Stockholm Sweden.


GENERAL INFO ABOUT YOUR PERSONAL INFORMATION

We only store personal information which is required for us to deliver the best service to you. The information is only used for purposes in this Privacy Policy and for purposes made known to you at the time you provide the information to us. If we need to extend the usage you will be informed beforehand. We have taken all measures possible to prevent and make sure that there is no unauthorized access or use of your information. Below you find a list of personal data that we collect and how we use it:


WEBSITE VISITORS

Website visitors are people who do not have a Record Union user account. We store the following information:

  • IP Address, coordinates
  • Technical data concerning your device you are accessing our website (such as browser, OS etc)

The purpose of storing this information is to be able to optimize our product offering.


RECORD UNION USERS

When you register a user account with us you voluntarily give us personal information needed for our services, we assure you that the information is kept secure and confidential. We have divided the personal data collection into five main groups:


1) CLIENT INFORMATION

We collect the following personal information:

  • IP Address, coordinates
  • Technical data concerning your device you are accessing our website (such as browser, OS etc)

The purpose of storing this information is to be able to optimize our product offering.


2) USER INFORMATION

We collect the following personal information:

  • Email address
  • Password
  • Username
  • First Name, Last Name
  • Location
  • User picture
  • Phone number
  • Date of birth

This information is collected to identify you on the Record Union service and to be able to contact you.


3) RELEASE INFORMATION

We collect the following personal information:

  • Contributors name, roles, biography, online presence, location, IDs (ISNI, IPI etc) (Artist, Label, Publisher, Producer, Remixer, Writer, Composer etc)
  • Name of Release (Release title, Track title, musical work title etc)
  • Release codes (UPC/EAN, ISRC, ISWC etc)
  • Cover art, lyrics, audio files etc

This information is collected to create and identify the digital release which will be distributed to our Retail Partners and promoted on the Record Union service.


4) RELEASE PERFORMANCE DATA

We collect the following personal information:

  • Streams and downloads of Releases and Tracks, including various data points associated with these streams and downloads
  • Sales of Releases and Tracks, including various data points associated with the sales

This information is collected from our Retail Partners to provide you with the usage and sales performance of your Release.


5) FINANCIAL INFORMATION

We collect the following personal information:

  • Your payment method token (note: we do not store complete payment information, only our payment providers store that data in compliance with current regulations)
  • Your payout method token (note: we do not store complete payout information, only our payment providers store that data in compliance with current regulations)
  • Payout and Payment transactions
  • Personal Number, Tax Identification Number, VAT Number, Company Registration Number, Social Security Number, date of birth or similar number to identify you or your company
  • First Name, Last Name, Company Name
  • Personal or Company address
  • Phone numbers, email address

This information is collected to be able to pay out your royalty earnings, report to tax authorities and manage our accounting.


ADDITIONAL USE OF PERSONAL DATA

In addition to the above purposes, we may use personal data to improve and promote our service to you, or to promote our partners’ services to you. It is our goal to make any such improvements and promotion as relevant as possible, and it can include keep you updated on performance, report sales, update you on new features and opportunities, sales activities, customer support, marketing, promotion, surveys, investigate legal matters such as copyright infringement, fraudulent activities etc. We may also use your personal data for business intelligence purposes, and disclose your personal information to law enforcement or third parties if we are required by law to do so.


RECORD UNION PARTNERS

We use third party services in various aspects of our service. Below you find a list of the type of third party services we use:

  • IT service providers, such as cloud hosting and other infrastructure providers etc
  • Marketing and Promotion providers, such as ad platforms, social media companies etc
  • Analytics providers, such as Business Intelligence software etc
  • Communication providers, such as email software etc
  • Payment providers, such as payment and payout software etc
  • Customer Support and Sales providers, such as CRM software etc
  • Human Resources providers, such as recruitment software etc
  • Retail Partners, such as music services we deliver music to etc
  • Product partners, business partners providing certain product functionality etc

We have partners who has servers in the EU and in the US. Partners with servers in EU all comply with GDPR, and partners with servers in the US have all joined the Privacy Shield Program (http://eur-lex.europa.eu/legal-content/EN/TXT/?uri=uriserv:OJ.L_.2016.207.01.0001.01.ENG&toc=OJ:L:2016:207:FULL)


DELETION OF YOUR PERSONAL DATA

If you want us to delete all your personal data please first take down all your releases and then send a request to legal@recordunion.com.


PROTECTION

As stated earlier, we have taken all measurements necessary to protect your personal information and to comply with regulation. We follow the industry standards in securing your information and prevent it from being accessed by unauthorized parties.

Any Record Union employee with a need-to-know access to your information must abide by the terms of this Privacy Policy.

To protect your information, make sure you always sign out of your Record Union account when you are finished using it, if you use a shared computer.


COOKIES

As on many other websites we log your IP address and use standard technology called cookies. We use cookies to improve the quality of your experience of our website and our services. You may disable cookies in your browser, however, we cannot guarantee that you can use every portion of our website or participating partners’ websites, in a satisfying way if you do.

We may also use third party services for limited purposes only, and these third parties may need to gather certain non-personal information to help us analyze visitor activity etc.


LEGAL

As stated higher up we take all necessary measures to prevent unauthorized access or use of your personal information. However, we cannot guarantee the security of your personal information transmitted over the internet. We accept no liability for any disclosure of data due to errors in transmission, unauthorized access or other acts by a third party or outside or reasonable control.

The Privacy Policy is governed by the laws and jurisdiction of Sweden. All data and personal information gathered through the use of our website and services are compliant and compatible with the data protection legislation. By visiting and using our website you agree, and assure that you are of age to agree, to our collection and use of your data in accordance with this Privacy Policy.Changes to this Privacy Policy are effective from the time it is revised and posted. If necessary, we will notify you of these changes via email.